Customer Care Services

Agency Administrators

SAN member agencies receive special pricing for Agency Administrators, the country’s only complete customer care center for the independent agency channel.

Agency Administrators provides member agencies with 100% of the agency’s customer care services, covering all lines and all carriers. Highly trained customer care representatives ensure that clients will always be able to reach someone when needed, boosting agency productivity and growth.

They also provide a full suite of back-office administrative services, such as bookkeeping, premium payables, E&O, and carrier communications, as well as perpetuation planning.